Payment and Shipping


SADOTOYS is committed to providing high-quality products to its customers and ensuring a safe and reliable shopping experience. In this document, we will explain how payments work on SADOTOYS.

Payment Systems

To ensure maximum security and the widest possible range of payment options, SADOTOYS uses major payment gateways such as Stripe and Paypal. These payment systems offer dozens of payment methods, including major ones such as Visa, Mastercard, PayPal, and many others.

Payment for Customized Products

Since SADOTOYS' products are custom-made and highly customizable, we do not have an integrated payment page. If you are interested in a product, we invite you to contact us without obligation to receive a quote. Later, if you decide to proceed with the purchase, you will receive a proforma invoice that you can pay with your preferred payment method.

Shipping Methods

All shipments are made via express courier in an anonymous box to ensure maximum privacy and security of the contents. We use major international couriers such as DHL, UPS, TNT, BRT, and SDA among which you can choose based on your preferences or the most convenient rate. However, we remind you that the choice of couriers may be limited based on the destination country.

Payment and Ownership of Goods

Shipment will only take place after receiving full payment of the purchased goods, which will remain our property until then. We therefore invite you to make payment promptly to ensure the fastest possible shipment.

Production and Shipping Time

Our products are all custom-made and highly customizable, therefore we do not have a warehouse. We make the products on customer request. From the order date, it will take time to make and package the purchased products. In addition, the shipping time varies depending on the destination. We therefore ask you to consider these factors when making your purchase and to contact us for more precise information on timing.

Origin and Shipping Address

Our products are all Made In Italy and are shipped from Italy. Please provide us with the precise shipping address to avoid delays in delivery or loss of the package.

Additional Shipping Costs

Additional shipping costs may apply for orders outside the European Union, including customs duties, which are beyond our control and responsibility. The buyer is responsible for these additional costs, and our company will not refund them under any circumstances. It is the buyer's responsibility to research and be aware of any potential additional costs before making a purchase.


We hope this information has been helpful to you. For any information or doubts, do not hesitate to contact us through our customer service at E-Mail.

* Foreign currency prices are calculated based on today's exchange rate and may slightly vary.

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